Handling objections and edge cases
5 min readAI voice agents
Objection handling is where good agents become great. Loop ships with default handlers; you can override per agent.
The big four
Most calls hit one of: 'I'm not interested', 'I'll do it later', 'I changed my mind', or silence/voicemail. Plan a response for each.
Troubleshooting
What if the customer asks for a human?+
The agent transfers to your support number if you've configured one in Settings → Routing.
Was this helpful?