Top 20 FAQs
8 min readTroubleshooting & FAQs
Quick answers to the questions we hear most.
Pricing & billing
Quick-fire answers to the most common pricing questions.
Troubleshooting
Do failed calls cost money?+
No. You're only billed for connected minutes.
Can I sound like a different brand on different calls?+
Yes — create a separate agent per brand.
What happens to leftover credit?+
Credit rolls forward indefinitely.
Can the agent send SMS?+
Yes, after every call you can send a templated SMS.
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