Create your first voice agent
5 min readGetting started
Templates are the fastest way to launch. Pick one, tweak the script to match your brand voice, and go live.
Step-by-step
- Open the Agents tabClick New agent → choose Abandoned cart recovery.
- Pick a voicePreview voices in 12 languages. We recommend Aria (US English) for most stores.
- Edit the scriptAdjust greeting, discount offer, and objection handling.
- Set quiet hoursDefault is 9am–8pm in the customer's local time zone.
- ActivateThe agent goes live immediately.
What good looks like
Effective agents sound like a friendly store associate, not a robocall. Keep your greeting under 10 seconds and lead with empathy, not a discount.
Most merchants see a 15–25% connection rate and 8–12% conversion on cart recovery within the first week.
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